Which platforms can I drive from?

You can drive from an iPad, iPhone, iPod touch, or desktop Chrome web browser.

Is the video encrypted?

Yes. The Double app uses the WebRTC 128-bit AES encrypted video standard via OpenTok.

How long does the battery last?

The internal rechargeable Lithium Ion battery provides up to 8 hours of normal use.

How do I charge the battery and how quickly does it charge?

Double recharges to full capacity in about 2 hours with the provided AC to DC wall adapter.

How much does Double weigh?

Approximately 15 lbs (7kg), including the weight of the iPad.

How tall or short can I make Double?

You can remotely command Double to hold the iPad anywhere between 47″ and 60″ tall (approximately 120cm to 150cm).

Does Double come with an iPad?

No. The user needs to provide his or her own iPad for Double.

Which iPads are supported?

iPad 2, iPad (3rd generation), iPad (4th generation), and iPad Air are supported. First generation iPads are not supported due to their lack of camera.

Will I be receiving what I see in the video?

Changes in production processes may affect the look and feel of the robot before release, but we are striving to make the best product possible.

What is your return policy?

We have a 30 day money back guarantee. Conditions for return: (1) Double must be in brand-new condition, including no cosmetic damages (2) Within 30 days of delivery. Shipping is not refundable and the customer pays for shipping a return back to Double HQ.

Is there a warranty?

Yes! We will cover all repair (and shipping) costs due to manufacturing defects. This coverage excludes normal wear & tear from normal use, and excludes abuse. Note: Double is only meant for indoor use. Shipping costs will only be covered for the country the unit was originally shipped to.

Do you accept purchase orders (P.O.)?

We accept purchase orders with payment on delivery (same day, not Net 30).

The Fun Way to Travel without Leaving the Office